CHC32015

Certificate III in Community Services

Study Method Online, Virtual
Provider Upskilled Pty Ltd
Recognition Nationally Recognised Training
Start Date Enrol anytime
Upskilled Pty Ltd

  • $0 Set-up Fee Payment Plan Available

  • March Special: Save 40% when you pay upfront

  • Upskilled supports students with finding employment through Upskilled Health and Community Services Job Portal. Enquire to learn more

  • Government Funding is NOT available for this course

  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

The CHC32015 – Certificate III in Community Services is a Nationally Recognised qualification designed to equip you with the essential skills and knowledge to start a rewarding career supporting individuals and communities in need.

If you’re interested in becoming a community support worker, case work assistant, or support services worker, this course offers practical training to help you make a real difference. You’ll develop core capabilities in communication, client interaction, and ethical practice, while gaining insight into the roles and responsibilities involved in delivering person-centred support across the community services sector.

Job outcomes

  • Youth worker
  • Aged Care Worker
  • Care Worker

Want to see more job outcomes and how your future could change?

What you'll learn

This qualification equips you with the essential skills to start a rewarding career in community services. With a strong focus on supporting individuals and community wellbeing, you’ll learn to:

  • Provide person-centred support to individuals across community settings – helping meet everyday needs with empathy and professionalism
  • Assist with daily living, advocacy, and social inclusion – promoting dignity and quality of life for clients
  • Communicate effectively with clients, families, and service providers – building trust and strong working relationships
  • Work within legal, ethical, and culturally respectful frameworks – ensuring your support aligns with current industry standards
  • Respond to client needs and access appropriate services – helping individuals navigate support networks and resources
  • Contribute to safe work environments – including infection control, risk identification, and safe manual handling

This course offers a practical, supportive introduction to community services work—preparing you for roles in aged care, youth services, disability, and broader community support organisations.

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • In-class
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • 12 – 18 months

Delivery

  • 100% online

Entry requirements

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:

  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment

Find out more about the entry requirements for this course

Course features

Career Guidance

  • Benefit from expert career advice provided by our trainers as you study

Health Job Portal

  • Connect directly with employers seeking your new skills

Industry-Relevant Learning

  • Access top vendor content like Microsoft and prepare for certifications

MyUpskilled Platform

  • Access course materials through our customised learning platform

Student Support

  • Get help from our dedicated Australian-based support team

Specialist Trainers

  • Learn from experts with decades of industry experience

Recognition of prior learning

  • You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience
  • This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility

Assessment

  • Summative and formative assignments
  • Written reports and/or portfolio assessments
  • Scenarios and/or case studies
  • Projects
  • Written/oral questions

Subjects

CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001Work legally and ethically
CHCCOM005Communicate and work in health or community services
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCCOM001Provide first point of contact
HLTWHS002Follow safe work practices for direct client care
CHCCCS016Respond to client needs
CHCCCS019Recognise and respond to crisis situations
CHCMHS001Work with people with mental health issues
CHCPRP003Reflect on and improve own professional practice
HLTWHS006Manage personal stressors in the work environment

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for just $49 per week* (paid weekly or fortnightly).

Call us to find out more. Terms & Conditions Apply

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

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Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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